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agent lost my keys - Ask an Expert

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Get Messages 06-02-2011 @ 8:42 PM                          
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Joined: Jun 2011
What happens when the realtor loses your keys? We took the listing down for a while and are now putting it back up. He insists he left the keys at my home when he took the listing down. At the time I assumed he kept the keys since we were planning to relist in a few months. But he said he returned them. I didn’t find them back then and I still haven’t.....and I’m a very organized person. If they had been left on my dining room table like he said, I would have put them away.

I’m going to be out $150 between a pricey medeco security door key and changing locks.

Is this typically a buyer responsibility, ensuring access to the home? I just want to make sure I have a leg to stand on if I argue the issue and, if necessary, take it up with his office. I would think the agent should reimburse me, but he is refusing to acknowledge he is in any way responsible.